returns + exchanges

  • Here at kat + annie we work hard to make sure you absolutely love your items. If you are not satisfied with your order, we are here to help!

    In order to make the return process as easy as possible, below are some guidelines for you:

    - We take pride in ensuring your product gets to you safely. If your ornament breaks during the shipping process, please contact us!

    - If you received the wrong product or it is not to your liking, you have a full 30 days to let us know.

    - If you have any questions about our return policy or your order, please feel free and give us a ring or email us!

    844-440-1225| at@katandannie.comMONDAY TO FRIDAY9AM TO 5PM PST